Features
Online Ordering Features for Cafes, Restaurants & Takeaways
Take orders online, at the table, at a kiosk and at the counter. Then run your kitchen, menu and marketing from one place.
- Free Starter plan
- No commission on orders
- Works with your POS
Ways to Order
Customers order the way that suits them, and every order reaches your kitchen in the same format.
Takeaway, Dine-In & Delivery
Pickup now or later, and dine-in with QR codes on the tables, on every plan. Delivery to the areas you choose comes with Growth and Pro.
Every plan also lists you in the mypreorder app for iOS and Android and at app.mypreorder.com, where customers find you and order ahead.
QR code table ordering
Your Own Branded Apps
Your own iOS and Android apps and an ordering website in your name, with your logo and colours, on your own domain. Your self-ordering kiosk carries your brand too.
Included in Pro, with no build fee. Push notifications to your app users are free, and your other stores share the same apps.
Online Payments
Accept Visa, Mastercard, Amex, Apple Pay, Google Pay and PayPal online. Customers can save their card for a faster checkout next time.
No commission on orders
One online card rate on every plan: 1.9% + 30c for domestic Visa and Mastercard, including Apple Pay and Google Pay.
Premium and international cards cost more; see pricing. In-store card payments at your POS or kiosk go through your own EFTPOS terminal, and your bank or EFTPOS provider sets those fees.
- All plansYour own payment account, so you're the merchant of record, settled daily to your bank.
- Growth & Pro plansIn-store payments, and cash or card on delivery.
- All plansPass on the card processing fee, and add weekend and public holiday surcharges.
In Your Store
Orders go straight into your existing POS, and the same menu runs your counter, your kitchen screen and your kiosk. All three are software only and run on your own tablets and screens.
Works With Your POS
Orders go straight into your existing POS, for one set of sales reports. With Square and Lightspeed, your menu syncs from your POS too.
Square, Lightspeed, Uniwell, Triniteq, and POS systems connected through Tyro Connect.
POS integrations
Point of Sale (POS)
Staff take counter and phone orders on a tablet or phone, from the same menu. Card payment on your terminal depends on your EFTPOS provider.
1 licence per store included. Additional licences can be purchased.
Point of sale (POS)
Kitchen Display System (KDS)
Every order on a screen in your kitchen, with docket printing and lead-time control.
1 licence per store included on every plan. Additional licences can be purchased. KDS on its own, as a virtual printer, has its own pricing.
Kitchen display system (KDS)
Self-Ordering Kiosk
Customers order for themselves at a touch screen and pay at the counter. Card payment at the kiosk depends on your EFTPOS provider.
1 kiosk licence per store included, in your brand on Pro. Additional kiosk licences can be purchased.
Self-ordering kioskRun Everything From the Merchant Portal
Your menu, orders, customers and reports in one place, from any computer.
Menu Builder
Add items with photos, prices and options. Choose where each item is sold, mark it out of stock, and set special trading dates.
Import or export your menu, or copy it to your other stores.
Sales Reports
Sales by category, discounts and rewards, and order totals for any date range, plus your end-of-day report.
Drill into orders by date, by fulfilment date or by customer, and see every transaction.
- Stock controlHide items automatically when they sell out. On Growth and Pro.
- Staff loginsOwner, manager and staff roles.
- QR code generatorPrint codes for tables and promotions.
- Lead timesChange pickup times as the kitchen gets busy.
Marketing & Loyalty
Bring customers back with rewards, offers and messages that go straight to their phone.
Announcements by Push & Email
Send one announcement as a push notification, an in-app message and an email. Push and in-app messages are free.
Target all your customers or just your VIPs, and attach a promo code. Email goes through your own email service.
Announcements come with Pro because they go out through your own branded app.
Loyalty Cards
Virtual stamp cards that reward regulars automatically.
Promo Codes
Discounts and offers customers enter at checkout.
Mailchimp & MailerLite
Your customer list syncs daily to your own account, or export it any time.
VIP & Local Discounts
Special pricing for VIPs, local businesses and their staff.
Integrations
Send orders to your existing POS, take in-store card payments on your EFTPOS terminal, and sync customers to your email tools.
Your existing POS
Payments
Marketing & delivery
Features by Plan
Starter is free. Growth adds unlimited orders and software for your store. Pro adds your own branded apps.
Ordering
Your brand
In your store
Additional licences can be purchased.
Payments
Marketing
Menu & stock
Support
What Our Customers Say
There's lot to love about mypreorder. Customers love how easy it is to use and set up favourites for repeat orders. Our team love the printed order tickets. And I love the seamless integration with our POS and back up support from John and his team.
If you're looking for an online platform, look no further… this has been a game changer for our business.
We have used mypreorder for over 10 years for both our customers and our own projects. We stick with them because their product works well and is absolutely reliable. Whenever we need assistance and integrations, they are always provided quickly and without any problem.
We are now using mypreorder in our Wallet Pass payments and distribution solutions for clubs and gyms and will be using mypreorder for all our new projects.
mypreorder has been a game-changer for our café. It's the perfect app for customers who are on the go, whether they're heading to work or just passing through and short on time. With the ability to pre-order and set a pickup time, they can skip the queue and grab their coffee and toastie without the wait—something our regulars absolutely love, especially during busy rush hours. From a business perspective, mypreorder is an incredibly valuable tool. It allows us to showcase our menu with photos and descriptions, promote specials, and provide a seamless ordering experience. It's a great way to boost sales, and honestly, any café not using it is missing out! The support from the mypreorder team has been outstanding. They're always available to assist, helping us refine and develop our use of the app to meet our needs. We highly recommend it to any café looking to improve efficiency and customer experience.
We have been using mypreorder for over a decade, and it has been an essential part of our business growth. John Daniels has been fantastic to work with - always contactable, incredibly helpful, and willing to tailor solutions that suit our needs.
Over the years, John has supported us in expanding our services, ensuring mypreorder adapts to our evolving business, including catering, our virtual kitchen, frozen meals, and giftware. His expertise and dedication have made a significant difference, and we highly recommend him to any business looking for a reliable and flexible online ordering platform.
We recently opened a new cafe and wanted a solid online ordering platform. We contacted John at mypreorder who helped us through the whole process, including planning, POS integration and training.
John provided a high level of support and advice throughout the entire set-up process ensuring that all our requests were addressed promptly. The installation was straight forward and we are very happy with the system. Our customers make good use of the online facility and comment on the ease of use. Thank you, John, for your great service!
mypreorder is remarkable, it enables our business to grow across various sites with simple Copy Menu implementing. It is cost effective, easy to use and John is amazing to deal with.
The App is the most important part of our business so it was important to find the right one and we have. The features are fantastic with colour images, description and various price methods for add ons. Can't recommend this App enough and the Service received by John.
mypreorder has been a trusted partner of Sir Charles Gairdner Hospital for over 10 years, providing a reliable online ordering app for both our hospital canteen and coffee cart. Their platform has helped us streamline operations, reduce wait times, and improve convenience for staff and visitors alike, who all love using the app.
The team at mypreorder is always responsive and committed to delivering excellent service. The system itself is easy to navigate for our staff members who have to make changes to menu items, and the team at mypreorder is always happy to assist with this if we are unable. We highly recommend them to any organisation looking for a dependable online ordering solution!
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